Product Features
Get the most of your website: Bring the Power of the Internet to Your Agency
Whether an agency is a single location with one agent or a multiple location agency Insurance Website Builder sites are scaleable, customizable, and packed with features. Let Insurance Website Builder turn your agency website into an automated, fully featured website for much less than you might expect to pay.
“ITC is a great place for independent agents to set up and maintain a good looking website. Their service staff is top notch." - John Rogers, Gurry & Rogers Insurance Agency, Inc.
Over 75 Customer Service Modules
Insurance Website Builder has developed customized modules for each line of products that most independent agents sell. The modules include forms that help agencies collect the information that is needed to provide quality customer service via the internet. These modules were created with input from independent insurance agents. The beauty of having these modules included in the price of the website is that there is no need to have a web designer create forms independently which could cost thousands of dollars. At Insurance Website Builder we have anticipated the needs of the typical consumer of insurance services. Our modules include forms that can be submitted for quotes, endorsements, ID card and declaration page requests, and claim forms.
Once a visitor to an agency website has submitted a form to an agency the information is emailed to the appropriate customer service representative. For example, if agency has one CSR that handles all commercial lines products, a commercial quote coming in would be routed specifically to the appropriate CSR. Incoming quote requests can be automatically restricted to the state in which an agency is appointed to write business. Whether an agency writes in only one state or nationwide, Insurance Website Builder websites can be set up to allow only customers from an agencies appointed states. Another advantage to our system is that information that is received via our websites can be directly imported to most comparative rating systems and agency management systems. This feature is priceless for those agencies that wish to automate their agencies. Agents using our websites are able to eliminate duplicate data entry and save valuable time using this feature.
Insurance Website Builder can also accommodate agencies with multiple locations. Agencies that have multiple locations can have customer submissions routed to the closest physical location to the customer based on zip code location technology.
Domain Setup and Hosting
Branding and marketing an agency is crucial to customer recognition and repeat business. Once you have an established domain on the internet, you can use it on business cards, letterhead, yellow-page ad, and display it on your storefront. This allows your clients access to information about your agency instantly 24 hours a day. Having an agency online helps the independent agent compete with larger insurance companies that offer online quotes and endorsements.
Insurance Website Builder will register and setup an agency website. This alleviates the stress and legwork for the agent because we have the tools and knowledge to make this process as quick and easy as possible. We can also easily transition an existing domain to an Insurance Website Builder site.
Email Hosting with Web Access
In addition when an agent registers an Insurance Website Builder site, the agent will receive email accounts at the domain address. These email accounts can be easily maintained by the agent using our fully featured administration console. Easy to follow online instructions are provided to help setup an email client such as Microsoft Outlook Express so that the user of each email account will have instant access to all incoming mail.
Easy to Use Administration Console
Insurance Website Builder websites are easy to setup and maintain using our online administration console. Once an agency is set up with a domain, a user ID and password will be provided. From the website console, an agent can add and remove modules and email accounts, update agency information, change the look and layout of the website, add links to your company websites, upload images, and setup and send newsletters to clients.
Customer Service Center
All incoming quote and policy changes requested are stored on secured servers for 30 days. These files are password protected and use 128 bit encryption, so that only site administrators and designated customer service representatives can access online submissions. An online customer service submission history can be viewed at any time. This will allow an agency to monitor requests from a customer or prospect at any time. The submission history will contain all the customer information as well as a display of the CSR responsible for the inquiry and the status of the inquiry. This saves agency staff time on each transaction which has greatly impacted the productivity and retention for current agency clients.
Newsletters and Mailing Lists
Keeping in touch with your clients via newsletters is a great way to retain clients. Our easy to use mailing list and online newsletter capabilities are an easy way to maintain relationships with clients. Client retention is key to any agency’s success, let us help you automate that process.
Location Maps and Driving Directions
Give your clients one-click access to maps and driving directions to your location. Simply by entering your address on your website using Insurance Website Builder, your clients will be able to locate your agency. Clients can easily link to driving directions to your location using this feature from your website.
Web Links and Frequently Asked Questions
Add web links to company pages, great for linking the insured to online payments from the company website This feature will allow you set up links to the companies whose lines you sell. This allows you to provide your clients with a direct link to the company that services their policy. The advantage to this feature is that clients only have to remember your agency’s website to link over to the company website to perform activities such as making an online payment.
Use the Frequently Asked Questions feature to inform insured's or potential insured's of information that is commonly asked - saving time and money by reducing phone calls that your CSR's would normally have to handle.
Online News Feeds
Offer visitors to your site automatically updated information about the insurance industry to help keep them abreast of developing situations in legislature and within the industry that will affect them as policyholders. News feeds also help educate visitors about things such as the dangers of being uninsured.
Latest Technologies
Insurance Website Builder was developed using the latest in .NET and ASP.NET technologies. By utilizing the power of ASP.NET, Evolution Designs has created a module based content management system dedicated to the individual needs of the modern insurance agency. By utilizing the openness of .NET, the product is able to integrate these modules seamlessly into any rating or management system using standard API calls, linked files, or XML Based Web Services (SOAP).
Get Signed Up Today!
Signing up for your website is easy! You can be up and running with your own insurance website in less than a day. Contact us today about getting your agency on the web! Or you can order your website online by clicking here.
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